DELIVERY POLICY

KRATOS LOGISTICS AND TRADING PRIVATE LIMITED

DELIVERY POLICY 

To ensure the wellbeing and cleanliness of all customers, there may be delays in item dispatches and deliveries inferable from limitations on logistics because of COVID-19. In these occasions, unfortunately, we would not have the option to guarantee the dispatch or delivery as per timetables and request you to bear with us. Kindly do not accept the order, in case of the shipment being altered or harmed. Orders placed on the latter half of Saturday or Sunday will be dispatched within 72-96 hours. If the order request is updated as delivered, however the customer has not received the order, the equivalent must be intimated to the customer care team through call or email within 24 hours of the delivery intimation, wherein you should allow 48-72 hours to investigate with our courier alliances. For all complaints in regards to deficiencies or damages should be accounted for to customer care within 24 hours of the order delivery. 3 working days are needed to investigate and audit your request. In the event that any shipment is messed with or harmed, kindly do not acknowledge it. We are not liable for any damages post-delivery. We don't assume liability for the misplacement of items post-delivery. We maintain all authority to halt deliveries to any part of the country whenever if so justified. Products with a date of expiration of under 3 months would be qualified for a return, wherein, the total amount of the item will be credited to the concerned person. No returns or refund requests will be accepted for products whose expiry date is more than 3 months.